Legal notice

Good Hands & Office Creative

Responsible Representative
Alice Kennedy

Address
68 Elizabeth Bay Road, Elizabeth Bay NSW 2011

Phone Number
+61468548270

Email Address
alice@officecreative.co

Support Hours
Monday to Friday, 10:00am to 5:00pm AEST, excluding public holidays.

Selling Price
Product prices are listed on each product page. All prices include applicable consumption tax where required.

Shipping Fees
Shipping fees are calculated at checkout and may vary depending on the delivery destination and shipping method selected.

Additional Fees
There are no additional fees other than the product price and shipping fees shown at checkout. International orders may be subject to customs duties, import taxes or local handling fees, which are the responsibility of the customer.

Delivery Period
Orders are usually processed within 2 to 5 business days. Delivery times vary depending on the shipping destination and carrier. Estimated delivery times will be provided at checkout where available.

Payment Methods and Timing
We accept the payment methods shown at checkout, including credit card and other available payment services. Payment is processed at the time the order is placed.

Return Period
Returns must be requested within 14 days of delivery. Items must be unused, unwashed, in original condition and in their original packaging.

Refund Policy
Refunds will be issued to the original payment method once the returned item has been received and inspected. Shipping fees are non-refundable unless the item is faulty or incorrect.

Return Shipping Policy
Customers are responsible for return shipping costs unless the item is faulty, damaged or incorrect. We recommend using a trackable shipping service for returns.