Terms of service
Terms of Service
This website is operated by Good Hands / Office Creative. Throughout the site, the terms “we”, “us” and “our” refer to Good Hands / Office Creative. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country, state or territory of residence, or that you have permission from a parent or guardian to use this website.
You must not use our products or website for any unlawful purpose. You must not interfere with the security, operation or availability of this website.
Products
Good Hands sells boxing hand wraps, training accessories, zines, apparel and related goods.
We make every effort to display our products, colours, descriptions and prices as accurately as possible. However, colours may vary slightly depending on your device and screen settings.
We reserve the right to limit the quantities of any products we offer and to discontinue products at any time.
Orders
When you place an order, you agree to provide current, complete and accurate purchase and account information.
We reserve the right to refuse, cancel or limit any order at our discretion, including where we believe an order may be fraudulent, incorrect, placed in error, or in breach of these Terms of Service.
If we cancel an order after payment has been taken, we will refund the amount paid to the original payment method.
Pricing and Payment
Prices are listed on the website and may change without notice.
Payment is processed at the time your order is placed. We accept the payment methods shown at checkout.
Shipping
Shipping options, costs and estimated delivery times are shown at checkout where available.
Delivery times are estimates only and may vary due to carrier delays, customs processing, public holidays or other circumstances outside our control.
International Orders
International orders may be subject to customs duties, import taxes, local handling fees or other charges. These charges are not included in the product price or shipping fee unless stated otherwise, and are the responsibility of the customer.
Returns and Refunds
Returns and refunds are handled in accordance with our Return Policy and Refund Policy.
Nothing in these Terms of Service excludes, restricts or modifies any rights you may have under applicable consumer law, including the Australian Consumer Law where it applies.
Faulty or Incorrect Items
If you receive an item that is faulty, damaged or incorrect, please contact us at alice@officecreative.co with your order number and photos of the issue.
Where required by applicable law, you may be entitled to a repair, replacement, refund or other remedy.
Care and Use
Our products are intended for boxing and training use. Customers are responsible for using products safely and appropriately.
Hand wraps and boxing accessories are not a substitute for proper coaching, safe training practices or medical advice. If you are injured or unsure whether a product is suitable for you, please seek advice from a qualified professional.
Intellectual Property
All content on this website, including text, imagery, branding, product names, graphics, designs and logos, is owned by or licensed to Good Hands / Office Creative unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell or use our content without written permission.
User Content
If you tag us, submit content, send feedback or share images with us, you grant us permission to repost, share or use that content for marketing, social media, editorial or promotional purposes, unless you tell us otherwise.
You are responsible for ensuring that any content you submit does not infringe the rights of another person or business.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, policies or practices of any third-party websites.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Errors and Omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or shipping. We reserve the right to correct errors and update information at any time.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss arising from your use of this website or our products.
Nothing in these Terms of Service limits any rights or remedies that cannot be excluded under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time. The current version will always be available on this page. Your continued use of the website after any changes means you accept the updated Terms.
Contact
For questions about these Terms of Service, please contact us at: